What We Do
MA Energy is an independent electricity supplier providing power exclusively to the business sector.
Established in 2009 we pride ourselves in providing competitive bespoke tariffs to best suit our existing and potential customer needs. This enables us to provide a simple and cost effective service for both SME & Corporate clients. MA Energy’s customer base is approximately 55% Non-Half Hourly (NHH) & 45% Half Hourly (HH). We work with many types of business clients including hotel chains, retail shops. Storage facilities, office blocks, industrial factories and sports clubs & associations.
We are committed to providing excellent levels of customer care at all times, have a partnership approach in out working relationships and, being based in Canary Wharf London, we aim to be at the heart of business life.
What to expect as a customer
- Dedicated Account Management.
- Bespoke pricing & tariff structures.
- Accurate & easy to understand billing.
- Excellent levels of customer service.
- Highly qualified & knowledgeable employees.
Collaboration – working together to achieve the best for all parties.
Reliability – dependable in everything that we do.
Efficiency – proving a low cost minimum fuss approach to pricing & tariffs.
Communication – providing regular relevant information and updates to all our customers & stakeholders making our company and the industry as easy to understand as we can.
Honesty – providing a transparent open approach in all interactions with our existing and prospective customers.
Our customer base has increased steadily over the past few years, however we commit to never becoming too big that we ever lose the personal approach in everything that we do.
We strive to do the right thing, every time, the first time while always listening to feedback on how we may be able to improve things to make life easier for our customers.