June 29, 2015

What We Do

MA Energy is an independent electricity supplier, providing power exclusively to the business sector.
Established in 2009 we believe in providing competitive prices, tailored towards business’s needs, allowing us to provide a cost effective service for both SME and Corporate clients alike. We are committed to providing excellent levels of customer care, have a partnership approach in all working relationships and, being based in London Canary Wharf, we aim to be the heart of all business life.

WHAT TO EXPECT AS A CUSTOMER
· Dedicated Account Management
· Accurate Billing
· Simplistic Tariff Structures
· Bespoke Pricing

OUR VALUES
Collaboration – working together to get the best for all parties.
Reliable – Dependable in all that we do.
Efficient – Being effective in our approach to provide the best tailored solutions each and every time.
Communication – Providing regular updates to enhance customer, staff and stakeholder knowledge.
Honest – Being open and honourable in our intentions and actions.

Our customer base has increased steadily over the past few years, however we commit to never becoming too big that we will lose the personal approach in all that we do – our staff will never have a “call centre” mentality!
Every single invoice is checked manually before we issue to ensure accuracy and we are proud of the fact that our phones rarely ring with Customer Service queries!
MA Energy’s customer base is 55% HH & 45% NHH.
We work with many different types of business clients including hotel chains, retail shops, storage facilities, office blocks, Industrial factories and premiership football clubs.